SAP Integration with WalkMe: Enabling Rapid Platform Adoption and ROI

The Challenge: The Digital Adoption Gap

Companies spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a smooth rollout. But, difficulty, ongoing changes, and no clear support often result in a "productivity gap":

• Employee Struggles: Users have trouble to use new SAP screens or complete multi-step transactions, leading to confusion and increased reliance on help desks.


• Process Deviation: Users bypass standard SAP processes, which results in data quality issues, regulatory problems, and productivity loss.

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• Training Gaps: Manual-based instruction is ineffective over time, leaving staff unsupported when they are working.


• Low ROI: The full value of the SAP system is not realised, as most users access only a limited portion of its features.

The Approach: Contextual Support with SAP WalkMe

The WalkMe DAP, fully integrated into the SAP environment, addresses the usage barrier. It integrates with your SAP systems to deliver real-time assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every user, regardless of background, can complete tasks efficiently from the outset.